Cookie management

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A cookie is a small file which does not make it possible to identify the User or read the information contained in the files on his/her computer but which records information relating to the browsing of an electronic device on a website. The data obtained in this way is intended, for example, to facilitate subsequent navigation of the website, to offer personalised services, to improve the performance of the website's content and to enable various visitor measurements to be taken.

Cookies may be installed by the Publisher when you visit the https://www.sncf-reseau.com website. 

These are: 

  • Session cookie enabling a User to connect to the Website and memorise browsing elements during a session. 
  • The Publisher retains this cookie for a period equivalent to the duration of the session. The User's browser may retain this cookie for 1 year. 
  • Cookies used to record the User's preferences, the settings chosen (e.g. language, whether or not to deactivate animations, contrast value previously used), as well as the pages previously consulted. 
  • The Publisher retains this cookie for a period equivalent to the duration of the session. The User's browser may retain this cookie for 1 year. 
  • Traffic statistics cookies making it possible to anonymously compile statistics on visits to and use of the various contents of the Website (number of visits, number of pages viewed, User activity on the Website, frequency of return). 

Analysis and audience measurement cookies 

The purpose of these cookies is to anonymously compile statistics on visits to and use of the various contents of the website (number of visits, number of pages viewed, pages the most visited, the functionalities used, frequency of return).  
This information is used to improve website performance and provide a better user experience.  
These analytics cookies are implemented by PIANO. 

COOKIEDESCRIPTIONRETENTION PERIOD
_pcidVisitor ID13 months by default 
_pctxPiano storage13 months by default 
_pprvConsent mode persistence 13 months by default 
pa_userStored user information 13 months by default 

 
 
Consent management cookies 

These cookies are implemented by DIDOMI. 

COOKIEDESCRIPTIONRETENTION PERIOD
didomi_tokenStorage of consent information 6 months by default
euconsent-v2Storage of the TCF IAB chain of consent 6 months by default

Piano Analytics (AT Internet) cookies are exempt from the need to obtain consent, as indicated in CNIL Ruling no. 2020-091, insofar as they are strictly necessary for the proper operation of the website. You can refuse the processing of your personal browsing data by activating this option. Please note that by clicking the following button, we will no longer be able to optimally measure and improve our websites. 

The User is informed of the storage of Cookies when he/she first visits the Website. 

The User may also delete Cookies or block any Cookie creation by changing browser settings as follows: