Key figures for the network
- 3,620 km of lines operated
- 339 stations and stops
- 14,474 engineering structures (bridges, tunnels, etc.)
- 6,500 SNCF Réseau agents throughout the region
Auvergne-Rhône-Alpes
Our raison d'être
In Auvergne-Rhône-Alpes, SNCF Réseau is committed to maintaining a high level of reliability, safety and performance on the rail network. Our maintenance initiatives, coupled with our massive investments in infrastructure modernisation, aim to improve the quality of service we offer and prepare for the mobility of tomorrow.
The network in the region
At the crossroads of major European and national transport routes, the rail network in the Auvergne-Rhône-Alpes region meets a wide range of needs: opening up rural and mountain areas, relieving congestion in major metropolitan areas, commuting and long-distance travel, etc.
Our network is evolving
SNCF Réseau's projects in Auvergne-Rhône-Alpes involve optimising network operation and reliability, and improving line performance.
The regional network of tomorrow
Strengthening the network over the long term
Consultation
Our projects in 2025
697
million euros of investments
51
structuring projects
The projects in the region
The projects deployed by SNCF Réseau in Auvergne-Rhône-Alpes focus in particular on infrastructure maintenance and equipment renewal operations, as well as improving the safety of existing structures, such as bridges, tunnels and level crossings. The projects in our region ensure regenerating railway lines, building new tracks and improving the performance of existing lines.
Our initiatives for the region
Through its activities, SNCF Réseau makes a significant contribution to revitalising the region. Developing the mobility offer in close collaboration with our customers, putting safety at the heart of our day-to-day operations, improving the regularity of service and reducing our environmental footprint are the major challenges that guide the actions of our agents on a daily basis.
Always satisfying our customers more
SNCF Réseau's regional customers are: the State (Intercités trains), the Regional Council (Regional Express Trains), and around twenty passenger and goods transportation companies. Their satisfaction is at the heart of our business plan. That's why we work hard every day to achieve a high level of service quality. To achieve this, we maintain a regular dialogue with our customers and partners.
Safety as a priority
Safety is at the heart of our day to day operations. Every day, we inspect and maintain the rail network, paying particular attention to safety at level crossings. We are also taking action to improve health and safety at work, which is an integral part of our corporate culture.
Reducing our environmental footprint
Convinced that we have a major role to play in the ecological transition, we have put sustainable development at the heart of our initiatives. We are particularly committed to implementing environmentally-friendly practices, taking greater account of biodiversity in our projects and works, and training our teams in the issues of climate change and the preservation of biodiversity.
Regeneration of lines providing comprehensive coverage of the region
SNCF Réseau's mission is to concentrate its efforts on the busiest network, serving the greatest number of passengers. More isolated lines, with very specific needs, require financial support from our partners.
Regional Division contact details
For any questions or contact requests, please contact:
SNCF Réseau - Direction Territoriale Auvergne-Rhône-Alpes
78 rue de la Villette, 69003 Lyon.
FRANCE
[email protected]
Complaints or questions about your journey by SNCF train or SNCF TER coach should be sent to sncf.com
If your complaint concerns another carrier, please contact their customer service department directly.