Skip to main content

Our lines contribute to your growth :

Terms and conditions

Published on 11/19/2018

Website editor

The sncf-reseau.fr website is the property of SNCF Réseau, a public-sector industrial and commercial enterprise (EPIC) registered with the Bobigny Companies Registry under the numberB 412 280 737, code APE 5221Z, which has its head offices at 15/17 rue Jean-Philippe Rameau – CS 80001 – 93 418 LA PLAINE ST DENIS CEDEX, France. Tel. +33 (0)1 71 92 60 00.

The Director of Publications is Patrick Jeantet, in his capacity as Chairman & CEO of SNCF Réseau.

  • Managing Editor: Marc Berthod, Chief Corporate Communications and Regional Dialogue Officer
  • Site Managers:
    Jérémie Juraver (Manager, National Web and Digital Communications project)
    Brunilde Loisson (Editor in chief)

Hosting and technical resources

The sncf-reseau.com website is hosted by Oui.SNCF (VSC Technologies), which has its head office at 2, place de la Défense - CNIT 1 - BP 440 - 92053 Paris la Défense

Site design and creation

The ergonomics and graphics of the sncf-reseau.com website are the work of Publicis Nurun, a company which has its head offices at ?

The site has been developed for the SNCF Réseau Web Services Centre, by Oui.SNCF (VSC Technologies) a company which has its head offices at 2, place de la Défense - CNIT 1 - BP 440 - 92053 Paris la Défense.

Web design and animation are the work of Everyday Content, which has its head offices at ?.

Search engine optimisation services have been provided by Just Search, headquartered at 9, rue des Colonnes 75002 Paris.

The task of site optimisation to ensure compliance with the main rules governing website accessibility was entrusted to Atalan, which has its head offices at 74 boulevard Sébastopol, 75003 Paris
 

Contact us

Comments or suggestions may be addressed to the Webmaster by completing the contact form.These will be taken into consideration as far as is possible, given the editorial, ergonomic, graphic or technical limitations of the site. However, the Webmaster cannot answer individual enquiries or comments that do not relate to the administrative or technical management of the site.
 

Conditions of use

This site is governed by French law. The information provided on it is purely indicative and has no contractual value.

SNCF Réseau cannot guarantee that the information given on its site is accurate, complete or up-to-date. You are, therefore, advised to cross-check by carrying out your own additional research.

While the company does its utmost to provide confirmed and available information and services, it cannot be held responsible for any direct or indirect damage that may arise from access to or use of this site, from any errors or omissions, from the non-availability of information and/or from the presence of viruses on its site.

SNCF Réseau cannot be held responsible for your access to information on other websites via the hypertext links on its site.

By using this site, you therefore acknowledge that you have the necessary skills and resources to access and use it, that the use you make of the information provided on the site will be entirely at your own risk, and that you have read and understood these terms and conditions of use.
 

Copyright

This site is compliant with the laws governing copyright. All copyright of authors whose works are reproduced and published on this site is therefore reserved. Unless otherwise authorised, you may only print off copies or download page(s) from our site for your personal and non-commercial use.

The sncf-reseau.fr website shall be considered an indivisible whole. The information it contains is for personal or professional use only and may not be employed for commercial or advertising purposes. It may not be reproduced or published elsewhere, either in full or in part. 

Some information (texts, publications, images, or audio material) contained on these web pages is the property of third parties and has been reproduced with their permission for it to be published, disclosed or used on our site. Copying, displaying or sharing site content, in full or in part, whatever the media and processes used, for other than personal purposes or for uses that have not been expressly authorised is strictly forbidden.

Any breach of this copyright requirement shall be considered an infringement and may expose the perpetrator to civil or criminal liability. It is also strictly forbidden to use or reproduce the SNCF Réseau logo, on its own or in conjunction with other material, for whatever purposes, without the company’s prior written agreement.
 

Data protection and privacy

Notification of the sncf-reseau.com website was given to the National Commission for Data Protection and Privacy (CNIL), in accordance with the requirements of Act 78-17 of 6 January 1978 on Data Protection and Privacy, and acknowledgement of this initial notification was provided via proof of receipt no. 1059435. For this new version of the website dated 16/09/08, SNCF Réseau is not required to submit a further notification, since the company has its own in-house Data Protection and Privacy Officer. All new website functionalities are recorded in the log of transactions kept by the Data Protection Officer.

Site users may be requested to provide personal details when filling in forms. These forms will indicate which information is mandatory and which is optional, and will state the use to be made of the information.

Data collected in this way may be automatically or otherwise processed for purposes of identifying and responding to website user requests.

No prospection by robocall, email or fax will be authorised and no personal details will be sold, rented or leased for marketing purposes without the internet user’s express prior consent to canvassing via these channels and/or to disclosure of his/her personal details.

You may demand not to receive marketing information via other channels by writing to the following address:
 

SNCF Réseau

Corporate Communications and Regional Dialogue Officer

Multimedia Team
15 /17 rue Jean-Philippe RAMEAU – CS 80001 – 93 418 LA PLAINE ST DENIS CEDEX

 

Users also have the right to access, correct, amend and erase any information that pertains to them by contacting the site’s Webmaster via the contact form.
All complaints with regard to your rights under Act 78-17 of 6 January 1978 on Data Protection and Privacy should be addressed to the SNCF Réseau Data Protection Officer at:

15 /17 rue Jean-Philippe RAMEAU
CS 80001 – 93 418 LA PLAINE ST DENIS CEDEX
 

Collection of personal data during consultation periods

The individuals concerned will be informed that SNCF Réseau will be collecting their personal data under the conditions and using the tools provided for consultation purposes: on-line form or module to be used for expressing opinions, public meetings, “citizens” workshops, etc.:

  • Family name, first name
  • Postal and email addresses

This information will be processed for purposes of analysing and giving due consideration to contributions received (opinions, reactions, questions) with regard to SNCF Réseau and its partners’ rail network modernisation and development plans. it will also be used to inform people about project developments.

These processing operations will be conducted by the SNCF Réseau Communications & Regional Dialogue Division.

Personal information will be retained for as long as necessary to fulfil the purposes for which it was collected (cf. above), in other words for a period of five (5) years.

It will only be transmitted to SNCF partner service providers and consultants specialising in consultations. Under no circumstances will it be transmitted outside the European Union.

All individuals have the right to access, rectify or erase their personal data or to impose restrictions on its use. They have the right to data portability and to withdraw their consent to its use and to define the conditions under which their personal data may be stored and transmitted n the event of their demise.

Those wishing to exercise all or any of these rights should contact the Data Protection Officer DPO) and must provide proof of their identity. The DPO may be reached:

  • By post: SNCF Réseau, Legal and Compliance Division, Data Protection Department, DPO, 15-17 rue Jean-Philippe Rameau, CS 80001, 93418 La Plaine Saint Denis cedex
  • By email: dpo@reseau.sncf.fr

 

Cookies

The sncf-reseau.fr website makes use of cookies stored in your computer. Cookies do not contain any personal information but are a convenient way of recording data about your browsing preferences and history (pages visited, times and dates, etc.), which we can retrieve during your later visits. This data is stored by your computer for a period of one (1) year. You may opt out of the use of cookies via the bar that appears at the bottom of your screen when you first connect to the site. If, by mistake, you fail to opt out of the use of cookies, you can use our browser options to redisplay the bar and disable them at a later stage.

You may also disable cookies by using the following browser settings:

Mozilla firefox:

1. Click the menu icon in the upper-right hand corner and select “options"

2. In the window that appears, click the “Privacy” tab at the top

3. Go to the "cookie" menu and select the options of your choice.

 

Microsoft Internet Explorer:

1. Click the Tools icon IE Tools icon in the upper right-hand corner, then click Internet Options;

2. Under the Privacytab, locate the Settingssection
3. Move the slider up or down to adjust your cookie acceptance level
 

Google Chrome:

1. Click the Chrome menu Chrome menuin the upper right corner of the browser toolbar and select “Settings”

2. Click Show advanced settings.

3. In the "Privacy" section, click the Content settings button.

4. In the "Cookies" section, click “Disable cookies”

 

Hypertext links

Hypertext links directing users of the sncf-reseau.fr website towards other sites cannot be interpreted as endorsement by SNCF Réseau of the sites concerned or their content. SNCF Réseau cannot be held responsible for any information, opinions or recommendations expressed on these third-party sites. You are therefore advised to demonstrate due caution and discernment in your use of this information.

Hypertext links to the sncf-reseau.fr  website from third party sites are not allowed without the prior express agreement of SNCF Réseau. Delays, omissions and inaccuracies are likely to occur during the electronic transmission of data, regardless of their source.
 

Access charges

Access to the sncf-reseau.fr website is free of charge, except for the Internet access charges and telephone costs invoiced directly by the operators.
 

Photo/video credits

1/ The photographs used as general illustrations on the sncf-reseau.fr website are provided by the SNCF Réseau Media Library

Other visuals are also used on the site

Credits:

SNCF RÉSEAU / GIRAUD Philippe
SNCF RÉSEAU / FRAYSSEIX Philippe
SNCF RÉSEAU / L’Europe Vue du Ciel
SNCF RÉSEAU / BREUGNOT Dominique
SNCF RÉSEAU / IMATEC
SNCF RÉSEAU / D’ANGELO Jean-Jacques
SNCF RÉSEAU / S.BRANSTROM
SNCF RÉSEAU / ROBIN Paul
SNCF RÉSEAU / Christel SASSO
SNCF RÉSEAU / L. ROTHAN
SNCF RÉSEAU / MAMBERTI Thierry
SNCF RÉSEAU / RECOURA Christophe
SNCF RÉSEAU / NUNES Jorge
SNCF RÉSEAU / LOGEROT D.
SNCF RÉSEAU / CAMBON Sylvain
SNCF RÉSEAU / Sébastien MOSSON
SNCF RÉSEAU / Gaël KERBAOL
SNCF RÉSEAU / R.ARTIGES
SNCF RÉSEAU / FOSSE Didier
SNCF RÉSEAU / E.CARRAU
SNCF RÉSEAU / Frédéric SAUTEREAU
SNCF RÉSEAU / S.ZAUBITZER
SNCF RÉSEAU / CAP EVENEMENTIEL
SNCF RÉSEAU / CHABERT Xavier
SNCF RÉSEAU / SALIOU Gwenaël
SNCF RÉSEAU / Bruno LEVY
SNCF RÉSEAU / J.GOLDSTEIN
SNCF RÉSEAU / EIFFAGE-VERTIGO
SNCF RÉSEAU / JONATHAN
SNCF RÉSEAU / Jean-Luc VIART
SNCF RÉSEAU/CAPA/S.ZAUBITZER
SNCF RÉSEAU / D. LOGEROT
SNCF RÉSEAU / Samuel BollendoSNCF Réseau
SNCF RÉSEAU / O.GUERRIN
SNCF RÉSEAU / MRW
SNCF RÉSEAU / Julien DANIEL
SNCF RÉSEAU / ROLLE Gilles - REA
SNCF RÉSEAU / Philippe PONS
SNCF RÉSEAU / W. DANIELS
SNCF RÉSEAU / SAUTEREAU Frédéric/L’Oeil Public
SNCF RÉSEAU / Stéphane REMAEL
SNCF RÉSEAU / T. OZIL
SNCF RÉSEAU / PIA Olivier
SNCF RÉSEAU / LABOURIER Pierre
SNCF RÉSEAU / J. HEKIMIAN
SNCF RÉSEAU / CAPA / S. ZAUBITZER
SNCF RÉSEAU / Mozzini-Debreucq
SNCF RÉSEAU / CAPA ENTREPRISES
SNCF RÉSEAU / FRL PRODUCTIONS
SNCF RÉSEAU/ Marc PERREY
SNCF RÉSEAU/ FRL Productions
SNCF RÉSEAU / White Rabbit
SNCF RÉSEAU/IMAGE EXTREM
SNCF RÉSEAU / Posterscope
SNCF RÉSEAU / 49NEUF PRODUCTION
SNCF RÉSEAU / Ramses 2
Auditoire / SNCF RÉSEAU - Alstom Transport - SNCF
SNCF RÉSEAU / CAPA / Lionel Charrier (TOMA)
SNCF RÉSEAU / CAPA / Olivier Guerrin (TOMA)
SNCF RÉSEAU / CAPA / Christel Sasso (TOMA)
SNCF RÉSEAU / CAPA / Jean-Baptiste Vetter (TOMA)
SNCF RÉSEAU / CAPA / Stéphane Zaubitzer (TOMA)
SNCF RÉSEAU / CAPA / Julien Hekimian (TOMA)
SNCF RÉSEAU / CAPA / Gaël Kerbaol (TOMA)
SNCF RÉSEAU / CAPA / William Daniels (TOMA)
SNCF RÉSEAU/ MRW
SNCF RÉSEAU / CAPA / Thierry Ozil (TOMA)
SNCF RÉSEAU / CAPA / Jimmy Delpire (TOMA)
SNCF RÉSEAU / CAPA / Laurent Rothan (TOMA)
SNCF RÉSEAU / CAPA / Eric Baudet (TOMA)
SNCF RÉSEAU / CAPA / Julien Goldstein (TOMA)
SNCF RÉSEAU / CAPA / Elohim Carrau (TOMA)
SNCF RÉSEAU / CAPA / Frédéric Sautereau (TOMA)
SNCF RÉSEAU / CAPA / Sophie Brandstrom (TOMA)
SNCF RÉSEAU / CAPA / Vincent Baillais (TOMA)
SNCF RÉSEAU / CAPA / Jean-Luc Bertini (TOMA)
SNCF RÉSEAU / CAPA / Julien Daniel (TOMA)
SNCF RÉSEAU / CAPA / Stéphanie Jayet (TOMA)
SNCF RÉSEAU / CAPA / Alexandre Mostras (TOMA)
SNCF RÉSEAU / CAPA / Alexis Janicot (TOMA)
SNCF RÉSEAU / CAPA / David Richard (TOMA)
SNCF RÉSEAU / CAPA / Marie Genel (TOMA)
SNCF RÉSEAU / CAPA / Hubert Mouillade (TOMA)
SNCF RÉSEAU / CAPA / Samuel BollendoSNCF Réseau (TOMA)
SNCF RÉSEAU / CAPA / Stéphane Remael (TOMA)
SNCF RÉSEAU / CAPA / Richard Nourry (TOMA)
SNCF RÉSEAU / CAPA / Frédéric Christophorides (TOMA)
Julien Goldstein / TOMA
SNCF RÉSEAU / CAPA / Pascal Bastien (TOMA)
SNCF RÉSEAU/Henri PARENT
SNCF RÉSEAU / SNCF RÉSEAU ALSTOM SNCF / D. LEFRANC
SNCF RÉSEAU / SNCF RÉSEAU ALSTOM SNCF / Patrick RIMOND
SNCF RÉSEAU / SNCF RÉSEAU ALSTOM SNCF / Fabbro Reccoura
SNCF RÉSEAU / SNCF RÉSEAU ALSTOM SNCF / CAMBON Sylvain
SNCF RÉSEAU / O. Panier des Touches/Dolce vita
SNCF RÉSEAU / CAPA / Julian Renard (TOMA)
SNCF RÉSEAU/Jean-Pierre Porcher
SNCF RÉSEAU / Luc Benevello
Philippe Giraud/Rail Images
SNCF RÉSEAU / CAPA / Franck Bohbot (TOMA)
SNCF RÉSEAU / Christophe RECOURA
SNCF RÉSEAU / Patrick GRIPE
SNCF RÉSEAU / Anne Lanta
SNCF RÉSEAU/APC/Rodolphe Escher
SNCF RÉSEAU/APC/Anne Lanta
SNCF RÉSEAU/PHOTO LAB SERVICES
SNCF RÉSEAU/www.imatec-photo.com
SNCF RÉSEAU/4 VENTS
Matteis / LooatSciences
SNCF RÉSEAU / Photo Lab Services / Eric Laurent
SNCF RÉSEAU / GETTY / Jonathan Kitchen
SNCF RÉSEAU / GETTY / Steven Puetzer
SNCF RÉSEAU / Mad fotos
SNCF RÉSEAU/CAPA Pictures/Y.Manac’h
Lydie LECARPENTIER/REA
SNCF RÉSEAU/ TOMA / Stephanie Jayet
SNCF RÉSEAU/McCann/Franck Dunouau
SNCF RÉSEAU/McCann/Philippe Lassale
SNCF RÉSEAU/CAPA PICTURES/C.SASSO
SNCF RÉSEAU/CAPA Pictures/P.Sordoillet
Alexandre Mostras / TOMA,SNCF RÉSEAU/CAPA/A.Mostras (TOMA)
SNCF RÉSEAU/CAPA/E. Fradin (TOMA)
SNCF RÉSEAU/CAPA/C.Sasso(TOMA)
SNCF RÉSEAU/CAPA Pictures/O.Panier des Touches
SNCF RÉSEAU/McCann, SNCF RÉSEAU/Capa Entreprises, SNCF RÉSEAU/Florian Vaz
DANIEL ROUSSELOT
SNCF RÉSEAU/CAPA/Thierry GUETTA
SNCF RÉSEAU/CAPA/Baptiste BUOB
SNCF RÉSEAU/CAPA/Guy BEAUCHE
SNCF RÉSEAU/CAPA/Francisco BRZOVIC
SNCF RÉSEAU/CAPA/Manuel CHIARELLO
SNCF RÉSEAU/CAPA/Romain BRUGEROLLE
SNCF RÉSEAU/CAPA/J-M GERBER
SNCF RÉSEAU/CAPA/Jean-Michel
SNCF RÉSEAU/CAPA/Julien TERUEL
SNCF RÉSEAU/CAPA Pictures/Moura
SNCF RÉSEAU/Capa Pictures/Sylvain Lefevre
SNCF RÉSEAU/CAPA Pictures/O. Panier des Touches
SNCF RÉSEAU / CAPA Pictures / Michel Caumes
SNCF RÉSEAU/McCann/Claire Lise HAVET
Claire-Lise Havet;SNCF RÉSEAU/McCann/Claire Lise HAVET
SNCF RÉSEAU/McCann/Franck Poirier
Valentine Pedoussat / www.eggplantine.com
Aurore Baron
SNCF RÉSEAU / FEVRIER Arnaud

2/ Film producers

  • CAPA Entreprises

80, rue de la Croix Nivert
75015 Paris

  • McCANN France

69, boulevard du Général Leclerc
92583 Clichy

  • Auditoires Films

9, rue du Helder
75009 Paris

Maps

Interactive map of the rail network: © les contributeurs d’OpenStreetMap.
Data is available under licence ODbL and the map under licence CC-BY-SA. For further details, go to http://www.openstreetmap.org/copyright

Back to top content